Privacy Policy

Welcome to My Office Genie ("we", "us", or "our"). We operate the website https://social.myofficegenie.com/ (the "Service"), a platform designed to help users manage, schedule, and analyze social media content across multiple channels using AI-powered tools.

Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our Service. Please read this policy carefully. By accessing or using the Service, you agree to the terms of this Privacy Policy.

 1. Information We Collect

We may collect personal and non-personal information from you in various ways, including:

 a) Personal Information You Provide:

- Contact Information: Name, email address, phone number, company name, and other details when you sign up, request support, or contact us.

- Account Credentials: Username, password, and profile information when you create an account.

- Payment Information: When applicable, payment details are processed securely through third-party gateways and are not stored on our servers.

 b) Automatically Collected Information:

- Usage Data: IP address, browser type, operating system, referring URLs, pages viewed, time spent on pages, and other usage data collected via cookies and tracking technologies.

- Device Information: Device type, unique device identifiers, and network information.

- Cookies and Tracking Technologies: We use cookies and similar tools to enhance user experience, analyze trends, and administer the site.

 c) Social Media Account Data:

When you connect your social media accounts (e.g., Facebook, Instagram, X, TikTok), we collect limited access tokens and permissions necessary to perform posting, scheduling, and analytics functions as authorized by you.

 2. How We Use Your Information

We use the collected information to:

- Provide, maintain, and improve our Service.

- Create and manage your account.

- Process transactions and send order-related communications.

- Respond to your inquiries and provide customer support.

- Send newsletters, marketing communications, and updates (with your consent).

- Monitor and analyze usage patterns and trends.

- Detect, prevent, and address technical issues or fraud.

- Customize content and recommendations using AI-driven insights.

- Comply with legal obligations.

 3. Sharing of Your Information

We do not sell or rent your personal information. We may share it with:

- Service Providers: Trusted third parties who assist us in operating the Service (e.g., hosting, analytics, customer support, payment processing).

- Business Partners: Only to facilitate features you have requested, such as connecting to social networks via API integrations.

- Legal Requirements: If required by law, we may disclose your information in response to valid requests from public authorities or to protect our rights, property, or safety.

 4. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.

 5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

 6. Third-Party Links and Services

Our Service may contain links to third-party websites or services (e.g., social media platforms). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

 7. Children’s Privacy

Our Service is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware of such collection, we will take steps to delete the information promptly.

 8. International Data Transfers

Your information may be transferred to and maintained on computers located outside your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using the Service, you consent to such transfers.

 9. Your Rights and Choices

Depending on your location, you may have the right to:

- Access, correct, or delete your personal data.

- Object to or restrict certain processing activities.

- Request data portability.

- Withdraw consent at any time (where applicable).

To exercise these rights, please contact us using the details below.

 10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised "Last Updated" date. Continued use of the Service after such changes constitutes acceptance of the updated policy.

 11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at: 

My Office Genie 

Sydney, Australia 

Email: [email protected] 

© 2025 My Office Genie. All Rights Reserved.